Privacy notice

Your privacy matters, and I take the confidentiality of your information seriously. This notice explains what I collect, why, and your rights.

Who I am

Louise Logan Counselling is the data controller for information you share through this website or during counselling. ICO registration number: [ZA000000].

What I collect

When you use the consultation form or contact me, I collect the details you choose to give: usually your name, email address, phone number, availability and any message. If we go on to work together, I keep brief session notes and contact details.

Why I use it

I use your information only to respond to your enquiry, arrange appointments and provide counselling. I rely on your consent and on the need to take steps before, and to carry out, our counselling agreement. Information about your health or wellbeing is treated as special category data and handled with extra care.

Who sees it

I never sell your data. I discuss my work with a clinical supervisor without sharing anything that identifies you. The form on this website is processed by [form provider], which stores submissions securely on my behalf.

How long I keep it

Enquiries that don't lead to counselling are deleted within [6 months]. Client records are kept securely for [X years] after our work ends, in line with professional and insurance guidance, then securely destroyed.

Your rights

You can ask to see, correct or delete the information I hold about you, or withdraw your consent at any time. Email hello@louiselogancounselling.co.uk. If you're unhappy with how your data has been handled, you can contact the Information Commissioner's Office at ico.org.uk.

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Last updated: [date]